Participants and partners
Registration, company data, user accounts and programme participation status.
Demonstrator
B2B Loyalty Program Portal
A demonstrator showing how to handle participants, programme rules, points, settlements, rewards and communication inside one structured B2B programme workflow.
Its main goal is to bring the whole programme workflow into one place: from participant data and scoring rules to settlement status, reward handling and current visibility of outcomes.
Participants, points and rewards inside one process.
Clear programme and settlement rules.
Visible communication and reward-handling status.
Reporting without manual assembly from multiple files.
one view of participants, settlements and outcomesB2B Loyalty Program
points, settlements, rewardsone programme and status logic
Problem
A B2B loyalty programme loses clarity when participants, points and settlements are handled across multiple places.
The main problem appears when programme rules and operational data are split across files, reports and communication outside the system.
Participants and programme data are fragmented: Companies, users, submissions and statuses are handled in several separate places.
Points and outcomes need one clear rule set: Without one scoring and correction logic it is difficult to keep programme results reliable.
Settlements and rewards need status control: Benefit handling and period closure require a clear flow and visible decisions.
Communication and outcomes are hard to connect: Managers cannot immediately see how programme status, participant activity and communication create the overall result.
How the programme works
From participant and programme rules to settlement and status
01
Participant / partner
The participant is linked with a company, a group or a participation status inside the programme.
02
Programme rules
The system stores participation rules, periods, conditions and the scoring logic.
03
Activity and input data
Submissions, sales records, forms or other programme-related data enter the workflow.
04
Points / outcome
The data is translated into a score, point balance or ranking position according to the programme rules.
05
Verification / settlement
The team can verify the data, approve the outcome, apply a correction or close the period.
06
Reward / benefit
The portal handles the reward catalogue, participant choice, order or benefit fulfilment status.
07
Communication and status
Participants and the team can see messages, current programme status and the outcome of the handling process.
What the programme workflow covers
Which areas the portal brings together
Programme rules
Rules, periods, conditions, groups and the core logic of how the programme works.
Points and outcomes
Scoring, balances, history, rankings and the sources behind programme outcomes.
Settlements
Data verification, corrections, approvals and the status of periods or submissions.
Rewards and benefits
Reward catalogue, participant choice, orders and the current fulfilment status of benefits.
Communication and reporting
Messages, campaigns, statuses and reports showing the course and outcome of the programme.
Programme control and management visibility
One view of participants, settlements and outcomes
Participant statusManagers can see who is active in the programme, what stage they are in and which cases need follow-up.
Points and outcomesBalances, rankings and programme results are visible without manually comparing multiple summaries.
Settlements and rewardsThe portal shows approvals, corrections, orders and benefit fulfilment status.
Communication and reportingMessage, campaign and outcome status is visible in one place for both the team and the manager.
Elistar competence
What the demonstrator shows about Elistar capabilities
Design of B2B programme workflows
Portals and applications for external users
Rules, points and settlement processes
Statuses, communication and reporting
Connecting the workflow with data and existing systems
Project type
Demonstrator — B2B loyalty program
This is a demonstrator showing a broader B2B loyalty programme workflow: from participants and rules to points, settlements, rewards and communication. It is not presented as a client implementation, but as an example of how the process can be structured inside one web application.
Describe a similar process